v777's Privacy Policy

Protecting your personal information is our priority. This policy clearly states — what information is collected, why it is collected, and how it is kept secure.

SSL Encrypted Bengali and English Support Local Mobile Wallet Supported For Ages 21+
Last Updated: January 2025

v777 gives the highest importance to the privacy of its platform users. This Privacy Policy ("Policy") explains what personal information we collect, the purposes for which we use it, and how we ensure the security of your information. By using v777's services, you agree to the terms of this Policy.

This Policy should be read together with our Terms and Conditions — together they form the complete legal basis of your relationship with v777.

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1. Scope of Application

This Privacy Policy applies to v777's website, mobile application, and all digital services. Whether you open an account on v777, make a deposit, play games, or contact our support team — this Policy applies in every case.

This Policy applies only to v777's own data collection and processing activities. We are not responsible for the privacy practices of third-party sites or services mentioned on our platform or in promotional materials; it is your responsibility to read the privacy policies of those services.

v777 has drawn up this Policy in line with the applicable data protection guidelines in Bangladesh.

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2. Types of Information Collected

v777 collects only the information necessary to provide services, verify accounts, and protect you. The information collected falls mainly into three categories:

2.1 Identity Information

  • Full name and date of birth
  • National ID or passport number (for identity verification)
  • Email address and mobile number
  • Current address

2.2 Financial Information

  • Details of deposit and withdrawal transactions
  • bKash, Nagad, Rocket, or Upay account numbers (used only for transactions)
  • Account deposit and withdrawal history

2.3 Usage Information

  • Login time, date, and IP address
  • Device type used, operating system, and browser version
  • Time spent on the platform and game activity data
  • Details of communications with the support team
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3. How Information Is Collected

v777 collects your information in the following ways:

Direct Collection

Information you provide directly through account registration, login forms, deposit or withdrawal requests, and support chat.

Automatic Collection

Data automatically recorded through cookies, log files, and system analytics while you use the platform.

Verification Process

During account verification, information from your ID or other documents is collected, which is necessary for financial security.

From Third Parties

Confirmation information received from payment processors or fraud prevention services, which helps verify the legitimacy of transactions.

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4. Purpose of Using Information

Your information is never used for unnecessary purposes. v777 uses collected information only for the following purposes:

4.1 Service Delivery and Operations

Information is used to create and manage accounts, process deposits and withdrawals, and operate gaming activities. This information is also essential to ensure secure transactions through bKash, Nagad, Rocket, and Upay.

4.2 Identity and Age Verification

Only persons aged 21 or above may open an account on v777. Your date of birth and ID information are used to confirm this age limit, which is part of the platform's responsible operation.

4.3 Security and Fraud Prevention

Information is used to prevent unauthorised access to accounts, identify suspicious transactions, and prevent money laundering. Our security team continuously monitors this data.

4.4 Support and Communication

Your contact information is used to help resolve your issues, send account-related notifications, and provide 24/7 live chat service.

4.5 Service Improvement

Aggregated (non-personal) data is used to analyse user experience and improve the platform's functionality and design.

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5. Data Storage and Security

v777 uses industry-standard technology to protect your information. Data transfers are secured through SSL (Secure Socket Layer) encryption, and information stored on servers is also kept in encrypted form.

Encryption

All data is protected with SSL/TLS encryption so that third parties cannot read it during transfer.

Limited Access

Only authorised staff can view your information when necessary — there is no general access to the entire database.

Retention Period

Information is retained while your account is active and for a specified period after it is closed, as required by regulatory obligations.

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary protective measures.

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6. Sharing Information with Third Parties

v777 does not sell your personal information or transfer it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

The financial information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with these payment service providers. Each provider's own privacy policy applies.

6.2 Game Software Providers

Our game providers including Evolution, Pragmatic Play, PG Soft, and JILI may receive limited technical information that is essential for operating games. They do not have direct access to your financial or identity information.

6.3 Legal Obligations

Information may be provided to relevant authorities under applicable law in Bangladesh or by court order. In such cases we will provide only the minimum information necessary to fulfil the legal obligation.

6.4 Security Partners

Limited and encrypted data may be shared with specialised technology partners to detect fraud and ensure cybersecurity; these partners operate under strict confidentiality agreements.

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7. Cookies and Tracking Technologies

Cookies and similar technologies are used on the v777 website and app to improve your experience and maintain the platform's functionality.

7.1 Essential Cookies

These cookies are necessary for the basic operation of the platform — maintaining login sessions, storing security tokens, and retaining form data are among their functions. Disabling these cookies will prevent the site from working properly.

7.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and other personalisation options.

7.3 Analytical Cookies

Aggregated usage data is collected to understand which parts of the platform are used most. This information is not personally identifiable.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some features of the site.

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8. Your Rights

You have the following rights regarding your personal information, which v777 respects:

Right to Know

If you want to know what information we hold about you, submit a written request.

Access

Right to Correction

If any of your information is incorrect, contact the support team to have it corrected.

Correction

Right to Deletion

Where there is no legal obligation to retain it, you may request deletion of your information after your account is closed.

Deletion

Right to Portability

In certain cases you may request your information in a structured format.

Portability

Right to Object

You have the option to object to marketing messages or certain types of processing.

Objection

Withdrawal of Consent

For information processed on the basis of consent, you may withdraw that consent at any time.

Withdrawal

To exercise these rights, contact v777's 24/7 live chat support or write to us by email. We will process your request as quickly as possible. Our FAQ page is also helpful for general questions.

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9. Protection of Minors

v777 strictly does not provide services to anyone under the age of 21. Our Responsible Gaming Policy gives detailed guidance on this — we ask every user to read it.

We take steps to verify age at registration. If it is later found that an account holder was under 21, that account will be closed immediately and the relevant information will be deleted.

If you suspect someone you know is attempting to open an account by concealing their age, please notify our support team.

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10. Policy Changes and Contact

10.1 Policy Updates

v777 reserves the right to change this Privacy Policy when necessary. For significant changes, we will send a notification to the email or mobile number provided at registration. Continued use of the platform after a change will be taken as acceptance of the updated Policy.

If you need to review a previous version, please request it from the support team.

10.2 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Contact by Email

Email: [email protected]

24/7 live chat support is also available — in both Bengali and English.

For more details about v777's overall terms of service, please visit our Introduction & About Us page.

Play safe, play responsibly

Your information is secure, your privacy is our commitment. Every transaction on v777 is SSL encrypted.

Learn about responsible gaming